Terms & Conditions

The terms for using our website and purchasing products from Palliat Pty Containers.

About these terms

These terms apply to access to pentagoncontainersau.com and purchases from Palliat Pty Containers, except where separate written terms are agreed. Please read them with our Shipping & Delivery, Refund & Returns, Privacy and Payment policies.

Products and descriptions

We aim to describe product dimensions, grades, condition, availability and inclusions accurately. Images may illustrate a product type rather than the exact used unit unless stated otherwise. Customers should review specific listings, any agreed condition reports and intended use before ordering.

Pricing and currency

Website prices are quoted in Australian dollars (AUD), unless clearly indicated otherwise. Tax treatment, freight charges and any additional fees will be identified in the product listing, checkout or agreed quotation as applicable. If an obvious pricing or listing error occurs, we will contact you before accepting an affected order.

Orders and acceptance

Placing an order is a request to purchase. Acceptance occurs when we confirm that the order has been accepted or otherwise enter into the sale under the agreed transaction process. Orders are subject to payment confirmation, stock availability and delivery feasibility. We will contact you if we cannot fulfil an order and provide an appropriate remedy.

Payment

We accept bank transfers, cryptocurrency where expressly offered, and other payment methods made available or agreed at checkout. See our Payment Policy for payment references, verification and crypto transaction considerations.

Delivery and customer responsibilities

Provide complete delivery details, a reachable contact number and accurate information about site access. Customers must obtain permissions for placement, building work or land use where required. Transport and unloading terms are set out in our Shipping & Delivery Policy.

Inspection, issues and remedies

Inspect delivered goods when reasonably possible and notify us of concerns promptly. Nothing in these terms limits any statutory right to a remedy for faulty, damaged, misdescribed or otherwise nonconforming goods. Read the Refund & Returns Policy.

Custom orders and modifications

Specifications, design approvals, delivery arrangements and any deposits for custom work should be agreed in writing before production or modification begins. Changes may affect cost and timing. Applicable consumer rights remain unaffected.

Website use and intellectual property

Do not misuse the website, attempt unauthorised access or interfere with services. Site content, photographs, graphics and logos are owned by their respective rights holders and may not be reproduced without permission except where law permits.

Limits and governing law

To the extent permitted by law, neither party is responsible for losses beyond those recoverable under the applicable contract and law. Nothing in these terms excludes consumer guarantees, remedies or liabilities that cannot legally be excluded. Applicable law and dispute forums depend on the nature and location of the transaction, including mandatory Australian and New Zealand consumer protections.

Contact and updates

Questions about an order or these terms can be sent through our contact page. We may revise the website terms prospectively; the terms applying to an accepted order will not be changed retroactively without lawful agreement.

Questions about this policy?

For order-specific enquiries, contact Palliat Pty Containers via our contact page. Related policies: Shipping & Delivery · Refund & Returns · Privacy Policy · Payment Policy.

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